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Frequently Asked Questions

Upon successful completion of your exam(s), you will receive an instant digital certificate. For ACLS, PALS, and BLS you will be provided with a link and instructions to CME University’s website where you can download your CME Certificate. If you choose to receive a printed card, you will be mailed a hard copy certification card that you should receive in the mail within 5-7 business days. All certification cards are endorsed by Save a Life Certifications by NHCPS. All of our courses are designed by Board Certified Physicians and adhere to the latest ILCOR Standards and Guidelines and are Joint Commission (JCAHO) compliant. We successfully certify hundreds of health care professionals like yourself every day.

Yes, provided you request your printed card from your Account and you qualify. As soon as you pass the exam, you will be granted instant access to a digital provider card. You can use this digital copy while waiting for your physical provider card that we will mail to you.

No, there is no time limit applied to the exams. You can take the test at any time, anywhere – at your own pace and time. You don’t have to worry about your progress. You can save it at any time.

Yes. Our ACLS, BLS, and PALS courses are eligible for AMA Category 1 Credits™ and our CPR course is eligible for up to 6 AMA category 2 CME credits.

Full accreditation information can be found here.

Yes, we provide a skills checklist to download for ACLS, PALS, BLS, and CPR. You can access the skills checklist(s) in the Downloads section of your account.

All of our exams are completely web-based. We do not require an onsite clinical skills check. We have recently added our new Clinical Skills Video Series that is accessible within your account. These Clinical Skills videos demonstrate in detail the correct procedures that would be covered at the onsite clinical skills check.

In addition to the course materials, we offer live skills training webinars with one of our medical educators. Also, we offer live Q/A sessions on a weekly basis.

For more information, or if you would like to join one of the sessions, visit our registration page.

All certifications can be purchased/redeemed now and used later.

Yes. You are allowed unlimited exam retakes at no extra charge in the event that you do not pass an exam.

If you achieve a passing score on the exam, test results are shown within your account and you will be given access to your digital copy of your certification. A link to your test results is also sent to your email.

If you do not achieve a passing score on the exam, you will be able to reset the test. After this, you will have immediate access to retake the exam. Exam retakes are unlimited until successful completion, at no additional charge.

Your Digital Certification Card will be available immediately after successfully passing an exam. In your account, in the Completed Courses tab will be a Certification Card and CME Certificate Links. You have the option to either print or download your card and certificate.

You will have the results of your exam immediately following submission of your exam. If you achieved a passing score, you will also receive a digital copy of your certification immediately, and your hard copy will be mailed within 5 to 7 business days.

In order to complete either course, you will need a working email address, home address, telephone number and credit card for online payment.

Your certification expires two calendar years from the date you successfully completed the course.

If your order qualified for a printed card, US mailing addresses should receive a card in 5-7 business days.

If you have an International mailing address, please allow up to 3 weeks for your card to arrive, depending on your location.

No. You are able to obtain your ACLS, PALS, BLS, CPR, and/or Bloodborne Pathogens certification or recertification whether you are a first time applicant, or have allowed your certification to expire.

Yes. Our course offers the most up-to-date study materials and exams, always in accordance with the latest ILCOR standards and guidelines. Our course and exams were designed by Board Certified Physicians, and are updated regularly to maintain said compliance.

Yes. Our course is designed for anyone who requires ACLS, PALS, BLS, CPR and Bloodborne Pathogens Certification, and can be taken to achieve your initial certification. Our course was designed entirely by practicing Board Certified Physicians. Available training material covers all necessary topics, algorithms are provided free of charge, and you are granted unlimited exam retakes.

All of our courses are based on the latest ILCOR Standards and Guidelines. In addition, all of our courses meet the same guidelines and standards as the ECC and OSHA.

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